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Privacy policy

We at MoonX Luxury Private Limited, know that you care about how information related to you is used or shared. We are thankful to you for trusting us to be careful and sensitive with the information you send us. You have complete control over Your personal information. However, we require some pieces of information about Yourself before allowing access to use or visit some sections of our website. 

To MoonX Luxury Private Limited, our relationship with you is of utmost importance. We strive to maintain the confidentiality and security of any personal information provided to us by you. We are proud of our privacy policy and our site’s security standards. We’ll like to inform you of how we protect the information given to us by you and use it to provide services to you. 

 By visiting our website, you agree to the terms described in the Privacy Policy. You extend the agreement and consent to our collection, processing, application, disclosure, and transfer of your personal data according to the provisions of this Privacy Policy.

 

INFORMATION YOU PROVIDE TO US

We receive every information that you enter on our website or provide to us through other ways, which is eventually stored on the Company’s secure servers. We often seek to collect from you various forms of information, such as name, address, e-mail address, telephone number, mobile number, gender, date of birth, eye prescription, and gift message. It excludes any details of your debit cards, credit cards, or Netbanking credentials, all of which are stored on our secure servers and in the cookies on your computer. We use the information provided to us for responding to requests, customizing future purchases with us, and utilising, without affecting any of your other rights, for whether commercial and non-commercial purposes which the company deems necessary for business purposes. You can always add or update your information through your account or by mailing us at support@moonxeyewear.com 

 

INFORMATION THAT IS AUTOMATICALLY COLLECTED

In general, you can visit this website without telling us about yourself or revealing any information at all. We may use automated means to collect various types of information about you, your computer, or other device used to access our website. A list of types of automatically collected information may include network or internet protocol address and the browser you’re using: There’s no other personal information that’s being stored by the Company.

 

RETENTION OF YOUR INFORMATION

We will retain your personal data as long as it’s necessary to fulfill the purposes outlined in this Privacy Policy unless an extended retention period is required or permitted by law.

 

SHARING INFORMATION RECEIVED BY THE COMPANY

To deliver an excellent class of services, we may share your information with third parties such as service providers like delivery. If we’re doing that, we’ll make arrangements to ensure the information shared is on a need-to-know basis and restricted by law for further disclosure. If we enter into contracts with third parties, we ensure they maintain the same consistency of data protection. The information shared with any other party or service provider will only be done to process transactions needed to fulfil the order.

 

PROTECTION OF THE COMPANY AND OTHERS

We release personal information if it’s to comply with the law, to enforce or apply our T&C’s and other agreements; to protect the rights, property, safety of users, and others. This includes a to-and-fro of information from companies and organizations for fraud protection. You hereby consent to give us permission to disclose and transfer information to such third parties, as may be required.

 

SECURITY OF INFORMATION

We strive to secure your information during your interaction with us by using Secure Sockets Layer (SSL) software during the process where you enter your debit card, credit card, or net banking details which encrypts any information you input. We consistently re-evaluate our security policies and standards to maintain them as required or adapt to counter new challenges. We don’t and will not sell or share Your personal information to anyone, for any reason, at any time, unless it’s 

(A) in response to a valid legal order by a law enforcement agency or government agency or 
(B) after taking your consent about it 
(C) to use for analytical purposes without disclosing your personal data.

 

All the information collected from you is stored on the company’s secured server system. Its security is maintained by practices proprietary to the company. Such Security involves measures such as but not limited to password protection, restricted access, encryption, and physical security measures to guard against unauthorized access to the systems. Our Security contains managerial, operational, technical, and physical security control measures protecting the information of users. You agree that the Security designed is satisfactory and made to protect the user’s information. We strive to allow you to retain the anonymity of Your personal identity and that means you’re free to choose an anonymous email ID login and password.

Access to your information is strictly restricted to the Company’s employees and contractors, strictly on a need-to-know basis in order to execute, develop, or improve the Company’s service. 

The Company only requires from you an email address for Login ID and Your Third-Party account information to provide our services. Other than that, there’s nothing the Company requires from you that might be considered personally identifiable information. It’s imperative that you take precautions to protect against unauthorized access to your account. Do sign off when finished using your account. As described in this policy and after your consent, the Company will connect electronically to Your bank, debit or credit card, and other financial accounts to process your order. MoonX Luxury Private Limited will also use third-party companies to deliver products to your address.